We are nearing the big June-July shift where most people move in and out of our properties. It is a big day for tenants and landlords and fairly exhausting for the realtors handling the move-ins/outs. Our recipe for succes is OUTSOURCE, DEVIL IN THE DETAILS, and BIG PICTURE THINKING.
Our job is to make sure that both landlords and tenants keep their eye on not only the details but also the big picture. The best thing to do, both for landlords turning over their homes as well as for tenants moving out, is to OUTSOURCE. Do not attempt to clean yourself. Not only will you not be as thorough as a professional cleaning company but you will also regret it, bitterly when you are in panic mode at 3:00 am and the hand over is at 10:00 am. Seriously,we bet your time is better spent on something else. There is nothing more frustrating than cleaning yourself and then not get the cleaning approved, that is 8-10 hours of your life that you will never get back. So, essentially, outsource from the get-go and save yourself the trouble.
BIG PICTURE and the DEVIL IS IN THE DETAILS? How can we promote both? Well, the devil is in the details when it comes to preparing instructional documents as a landlord for instance. This document sets the tone that this is a professional turn over, that it is well prepared and giving the tenant the tools to live in and take care of the home. The relationship between tenant and landlord is important for both parties, don't lose sight of the big picture. We have witnessed both landlords and tenants act like children over silly details that in the big picture really are not important. Like all relationships, tenant-landlord is a give and take relationship. Keep a respectful tone on the dialogue, show compassion and most importantly keep a good sense of humor. That is good recipe for a good tenant-landlord relationship and move-in day usually sets the tone for the rest of the relationship.
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